Book Appt

Booking an Appointment

You can book a face to face, video or phone appointment by phoning our receptionist or using the Book Online link below. Please note that if you book a virtual consultation but your Doctor feels it is in your best interest to have an examination you will be asked to book a subsequent appointment for this, and additional fees will apply.

We reserve a number of appointments each day for patients who become unwell and need urgent review. If you need to be seen urgently and you do not see an available appointment, please ring our receptionist.

If you wish to have a video consultation, please annotate this at the time of booking so your Doctor knows your preferred method of contact. If you request a virtual consult we will email you a link to our virtual waiting room ahead of your appointment.

General Booking Information:
  • New Patients who are enrolling with our practice should phone our receptionist to book their first appointment with us. We allow 30 minutes for this first appointment, and it is not possible to book this length of appointment online.

  • If you have booked your appointment online you can also cancel it online, up until 24 hours prior to your appointment. If you wish to cancel your appointment within 24 hours of the appointment time, please phone our receptionist. We ask that you give us at least two hours notice as this allows us to offer the appointment slot to other patients who wish to be seen.

  • Please note that appointments are for 15 minutes, which includes completion of paperwork and referrals. If you have several items you wish to discuss or you predict you will need longer than this, please book a double appointment (additional fees will apply).

  • Video consultations are undertaken via the website A link to enter the virtual waiting room will be sent to you ahead of your appointment if you have annotated this when you book online, or if you have advised our receptionist The Google Chrome browser appears to provide the best platform for a video consultation. If you wish to have a video consultation but have not received a link to the virtual waiting room, please phone reception.


Mt. Eden Village Doctors

09 630 6981
431A Mount Eden Road
New Zealand

Open for business
Monday to Friday: 8:30 AM - 5:30 PM