• We are a family orientated general practice in the heart of Mt Eden Village

    To make an appointment call us on 09 630 6981 or use our Book Appointment link below to make a booking online

WARM FAMILY ENVIRONMENT

We love getting to know our patients and believe that the best results come from an honest and caring environment.

HIGHLY EXPERIENCED

Along with caring for you and your family when you are unwell, we offer quality medical care to prevent illness and support optimal health and wellbeing.

IN THE HEART OF THE VILLAGE

We have been here on premises for 25 years with a passion for serving the people of Mt Eden.

Family Oriented General Practice in the Heart of Mt Eden

Family Oriented General Practice in the Heart of Mt Eden

We are passionate about providing you with the best medical care. Our experienced team are committed to treating you with kindness and respect while striving to support your health and wellbeing. Mt Eden Village Doctors maintains a high level of accreditation with the Royal New Zealand College of General Practitioners. We seek to get to know you, and look forward to expertly caring for you and your family.

Book Appointment Contact Us

 




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MyIndici - Patient Portal 

MyIndici is our online patient portal. It is a free, secure tool that allows you to manage your health needs and those of your family from anywhere in the world, at any time. 

It can be used to book appointments, request repeat prescriptions and view your results online. 

To read more about MyIndici or register for this tool, please follow this link




 



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Heidi - Medical Record Tool 

We utilise a note taking tool called Heidi to accurately and efficiently capture the details of our consultation discussions and the outcome of our appointments. Heidi ensures that we can focus on our conversation and less on manual note taking, enhancing the quality of the care you receive.

You can follow this link to find out more about Heidi

 



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Managing COVID at Home

COVID-19 remains prevalent in the community, and for most people it will cause a mild, self-limiting illness that can be safely managed at home

If you develop COVID you can access information about self management here.

You may qualify for antiviral therapy. Eligibility for antivirals can be found here.

For eligible patients, antiviral therapy can be accessed via our clinic or participating pharmacies. Pharmacies providing antiviral therapy are listed here

If you are COVID positive and concerned about your health, please contact our nurse or receptionist. We are here to help.

Click on this link to take you to our detailed COVID-19 Resource page, which includes information about managing illness in adults + children.
 
 
   

Mt Eden Village Doctors FAQ

General booking information

We offer face-to-face, video and phone consultations. Appointments can be booked by phoning or emailing our receptionist, or via the Book Appointment tab on this website. Patients who are set up with our Manage My Health portal can book via their phone or desktop app.

If you need to be assessed and you do not see any appointments available online please phone us - we have a number of appointments reserved for patients who become acutely unwell on the day.

If you have respiratory or flu-like symptoms (sore throat, cough, shortness of breath, runny nose, loss of smell) please wear a mask and let our receptionist know on arrival.

If you have advised our receptionist or indicated online that you wish to have a virtual (video) consult a link for this will be emailed to you prior to your appointment. If you have not received this ahead of your appointment time, please contact our receptionist.

Will there be a cost for telehealth (phone and video) consultations?

Standard fees apply for face to face, telephone and video consultations. You can access information about our fees here.

Phone and web based consults are ideal for patients who do not require an examination. If you book a virtual consult and you are not available for examination but your Doctor feels it is important that you are assessed in person, you will be asked to return for a subsequent appointment (additional fee will apply).

How can I get a prescription?

We provide repeat prescriptions for a limited number of stable ongoing conditions according to our practice policy - please see the Repeat Prescription heading under the Info tab. If you need a repeat prescription and you believe an appointment isn't required, please phone or email our nurse (nurse@mtedenvillagedoctors.co.nz) or request this via the Manage My Health portal. Please allow at least 24 hours for processing your repeat prescription request. We will either email your prescription to you, or text it to you or your chosen pharmacy. When we send it directly to a pharmacy at your request, you will receive a text to advise you that it has been processed. Please ensure you provide your mobile phone number with prescription requests.

Mt. Eden Village Doctors

09 630 6981
431A Mount Eden Road
Auckland
New Zealand

Open for business
Monday to Friday: 8:30 AM-5:30 PM