On Wednesday 18th August, Auckland entered Alert Level 4. We remain open for business at all Alert Levels, however for the safety of our patients and staff, and to reduce the spread of COVID-19, the way we provide care will be different.

Appointments and Booking:
During Alert Level 4 we will aim to undertake video and phone consultations wherever possible

Video + Phone consultations can be booked now via our online booking system 
Please annotate whether a video or phone consult is your preference 

If you have an urgent health concern which requires a face-to-face consultation + examination, we will be able to provide this. You need to phone our receptionist to book an appointment for a face-to-face consult
Prior to a face-to-face consult we will speak with you over the phone to assess where best to see you, and we will wear full personal protective gear. For face-to-face consults please bring your phone, wear a mask, wait in your car or the carpark on arrival, and phone our reception to advise of your location.

COVID Swabs
If you have any symptoms consistent with COVID, you need to have a swab. We provide free COVID swabs to enrolled and non-enrolled patients. 
You can book an appointment for a swab via our online booking system (please select an appointment on the COVID Swab Appointment template)
We have additional swabbing appointments available offline, so if you are unable to reserve a swab appointment online, please phone our receptionist. 
Please click here for guidance about what to do following a COVID test

If you have any queries about our services during this time, please phone our receptionist. 
Book an Appointment 09 630 6981

Fees

Standard consultation fees apply for all face-to-face, telephone and video consultations (15 minutes) 

Please note that all consultations for assessment of flu-like symptoms or potential COVID are free of charge. 

 

Enrolled Patients (non-CSC holders)

Children under 14 years             FREE
Children 14 - 17 years                  $49
Adults 18 - 24 years                     $57
Adults 25 - 64 years                    $59
Adults 65 years & over                 $56

 

Enrolled Community Services Card Holders

Children under 14 years             FREE 
Children 14 - 17 years                 $13 
Adults 18 years & over                $19.50

 

New Patients Enrolling 

First appointment                        $85

This is a one off fee payable after your first appointment when you choose to enrol with us. This fee is incurred because we allow longer for your first appointment to gain insight into your personal and family medical history and to do a baseline medical assessment, and also to cover the administrative costs of transferring you into our practice. 

 

Non-Enrolled / Casual Patients

If eligible for NZ healthcare funding: 
Children under 6 years                $25 
Children 6 - 17 years                   $50 
Adults 18 years & over                 $85

If not eligible for NZ healthcare funding: 
Children under 6 years                $55
Children 6 - 17 years                    $70
Adults 18 years & over                 $90 

Eligibility for NZ healthcare funding can be reviewed through the Ministry of Health website, found here

 

ACC (non-CSC holders)

Children under 14 years             FREE
Children 14-17 years                   $32
Adult 18 years & over                  $44

 

ACC Community Services Card Holders

Children under 14 years             FREE
Children 14-17 years                   $12
Adults 18 years & over                $24 

 

Maternity Appointments 

Pregnancy consultations are free during the first trimester (up until 12 weeks + 6 days). Non pregnancy consultations incur a normal fee. 

 

Prescriptions 

Please review our repeat prescribing policy under the Info tab prior to requesting a prescription. To ensure safe prescribing we are unable to provide phone or email scripts for some medications. 

Adults + Children over 14 years of age:
Standard Scripts Collected  / Faxed / Electronic     $20
Controlled drug scripts collected                             $20 
Controlled drug scripts posted                                 $22 
Note - an additional fee of $10 will apply for urgent prescriptions

Children under 14 years of age: 
Standard Scripts Collected / Faxed / Electronic     FREE
Controlled drug scripts collected                             FREE 
Controlled drug scripts posted                                 $10 


Nurse Appointments 

Appointments with nurse vary from $15 - 30 depending on the length of consultation. Additional fees for materials will apply. 

Simple Dressings                          $15 
Suture removal + dressing           $20 
Advanced dressing                       $15 upwards 

Smears undertaken by the Nurse
CSC holders                                 $24
Non-CSC holders                        $35
Casual patients                            $45 

 

COVID Services

Pre-travel swab                                         $200*
Pre-travel swab + blood test (China)       $350*
* Includes fee payable to LabTests for processing of specimens  

All other COVID related services (assessment and swabbing of symptomatic and asymptomatic at-risk patients) are FREE 

Other Services

BP check (5 mins with nurse)      $10 
Injections (B12, Depo)                  $20 
Liquid nitrogen                              $20 - 30 
Flu vaccination - subsidised        FREE                      
Flu vaccination - unsubisided      $37
ECG                                                $40 
House calls, standard fee plus     $75
Iron infusion (if subsidised)          $150
Aclasta infusion                             $180 
IUCD insertion                               $200
Jadelle insertion                             $175
Jadelle removal                              $200
Jadelle insertion + removal           $275 
Minor surgery                                Variable 

 

Additional fees may apply for materials or consumables used during standard consultations 

Paperwork (such as forms, certificates and referrals) completed outside of a normal consultation may incur an additional fee. This fee will vary depending on the complexity and time taken for completion.

Non attendance for a booked appointment, where this occurs repeatedly or when less than two hours notice is given, may incur a $25 fee 

 

Payment Options

We ask for payment at the time of your consultation. Payment is accepted via cash or EFTPOS. Internet banking is also available (ASB 12-3048-0523138-00) - please make sure you include your name in the reference section so we can reconcile this payment to your account. We also have Southern Cross Easyclaim which allows us to directly bill Southern Cross for services. This means Members will not need to pay our clinic, and therefore will not submit an invoice to obtain a refund from Southern Cross. Invoices for accounts which remain unpaid will be posted, and an additional $10 overdue account fee may apply in such cases.