Need help? Email us.
You can email our reception team with general enquiries, to request an appointment, or regarding your account using the form below, or at firstname.lastname@example.org
Our nursing team can be contacted regarding repeat prescriptions, lab results and nursing services at email@example.com
Please note that while emails are checked regularly it is best to phone the reception or nursing team if you have urgent concerns.
- Monday to Friday - 8:30 am to 5:30 pm
After Hours Care
If you have a medical concern after hours please phone our clinic (24 hours) on 096306981, or in the event of an emergency, dial 111. Outside of our clinic opening hours your call will be answered by a nurse who will assist you with information or advice.
When we are closed, virtual (online) consultations with a Doctor can be booked via https://wwwcarehq.co.nz/. You can enter the code 'PRO-1' for a $10 discount when using this service.
Ascot Accident + Medical Clinic, Greenlane (90 Greenlane Road East), provides 24-hour care, 7 days per week, where urgent in-patient review is needed.
Public Holidays & Christmas/New Year
We are closed on public holidays and weekends, and over the Christmas/New Year period. Please refer to our banner or After Hours section above for information about how you can access after hours care when we are closed.
Enrolling with Our Practice
Please note that from time to time we need to pause on enrolling new patients to ensure that we can continue to provide high quality care to those patients currently enrolled with us. Please phone our receptionist or email via this website if you are interested in enrolling with our Practice. We look forward to caring for you and your family.
When you choose to enrol with our clinic we become your regular doctors, providing ongoing healthcare and receiving correspondence about your health from the hospital and specialists as required. With your permission when you enrol we request and review your previous medical records. At your first appointment with us we undertake a health assessment including discussion about your previous and current health, and a check of your blood pressure and body mass index. You should allow 30 minutes for your first appointment with us. The first consultation has an increased fee of $95, which covers the cost of the double appointment and the administrative work associated with transferring you into our practice. This is a one off fee, and standard fees apply thereafter.